System Boundaries
- Public routes include patient intake, location QR resolution, and Twilio webhook handling.
- Authenticated routes cover import, dispatch, responses, provider delivery, organizations, rosters, questionnaire management, metrics, alerts, and admin monitoring.
- The roster domain is distinct from the broader patient import domain and is keyed by location and service date.
- Front-desk users are constrained to roster-specific behavior and location scope, while
org_adminandops_adminhave narrower operational surfaces than full admins.